Capelle Academy was appointed a Service Excellence Continuing Education and Training (CET) Centre by the Singapore Workforce Development Agency (WDA).

Capelle Academy will offer the full suite of 24 Service Excellence Workforce Skills Qualifications (WSQ) modules, aimed at raising the service level of the service workforce in Singapore. We deliver participant-centred, innovative service excellence programs to all industry sectors and across operations, supervisory and managerial levels. Our programs are also accessible to individual workers.

We are able to partner you through service training and consultancy interventions to improve service levels company-wide. Our team of highly-qualified consultants and trainers with service industry experience and expertise will continue to help you achieve breakthrough corporate performance through service excellence. Our distinguished achievements in the past include helping organizations be ranked top in the world in terms of service, and also transforming worksites from ranked as worst to ranked as best within a year.

We thank you for the privilege of serving you and look forward to greater synergy ahead, in forging stronger ties and service partnership with you.

About CET
WDA has established CET centres to deliver training to adult learners. CET Centres are public training providers which offer a wide range of WSQ courses as well as additional services such as employment advisory and placement.

Please click here to find out more.